The pies themselves are thick-crusted, buttery and lightly crisp with hot, steamy centers. they're inherently English in style and it's quite obvious that the recipe hasn't changed in over a century. Each pie is a perfectly portioned, individual treat.
There's a white board on the counter listing what types of pies they have that day, but get there early or call in your order ahead of time. They go fast and if you haven't tried them before, I recommend getting a "sampler" of each flavor to figure out which is your favorite. Personally, I prefer the meat and potato but the chicken is a close second. Also, they only accept cash so make sure to stop at the ATM first. The pies are available frozen, but I think fresh is the only way to go if you have the option. When I drive down from New Hampshire, I pack a freezer bag with ice packs to ensure they make it home safely.
If you want to eat your pie like a true Rhode Islander (which in my opinion is the only way), drench it in ketchup and dig in.